Healthcare Services for Service Members, Families, and Veterans

Military Health System

The Military Health System (MHS) supports the military mission by fostering, protecting, sustaining and restoring health for active-duty personnel, retirees, survivors and their dependents. It also provides the direction, resources, health care providers and other means necessary for promoting the health of the beneficiary population. Components of the system include Army, Air Force and Navy medical treatment facilities and the TRICARE program.

Locating a Military Medical Treatment Facility

TRICARE Military Treatment Facilities (MTF) Locator lists MTFs with addresses and phone numbers. The list can be sorted alphabetically, regionally, or by state. The list can also be searched by facility name, region, state/country, specialty, service and type of facility (clinic, hospital, medical center). All of the facilities listed serve active-duty service members and their family members.

  • Air Force Military Treatment Facility Locator provides information on the 63 medical facilities in the continental United States and 12 medical facilities at overseas locations.
  • Army Treatment Facilities has information from the U.S. Army website on major Army Medical Department facilities organized by Regional Medical Command.
    • Army Behavioral Health offers specific information about the Behavioral Health Data Portal, child, adolescent, and family behavioral health services, embedded behavioral health providers, the Family Advocacy Program, marriage and family therapy program, and tele-behavioral health. 
  • Navy Treatment Facilities provides information from the Navy Medicine website on Navy medical and dental centers organized by type.

TRICARE

TRICARE serves active-duty service members, retirees, their families, survivors and certain former spouses worldwide. It offers both managed-care and fee-for-service options. TRICARE managed-care providers include providers at the MTFs and a network of civilian providers administered through regional contracts with civilian managed-care organizations. The fee-for-service option also covers care provided by civilian providers who have not joined the network. As a major component of the MHS, TRICARE brings together the health care resources of the uniformed services and supplements them with networks of civilian health care providers, institutions, pharmacies and suppliers to provide access to high-quality health care services while maintaining the capability to support military operations. Purchased care through TRICARE includes TRICARE North Region (administered by Health Net Federal Services); TRICARE South Region (administered by Humana Military); TRICARE West Region (administered by United Health Care Military and Veterans); and TRICARE Overseas (administered by International SOS).

Further information about TRICARE

TRICARE Mental Health

Care for Remotely Located Service Members

The Defense Health Agency Reserve and Service Member Support Office Great Lakes, IL (R&SMSO-GL) directly supports the provision of medical care to remotely located active-duty and reserve component service members within the United States and District of Columbia through TRICARE Prime Remote and the Supplemental Health Care Program.

*More information about resources available including call centers, military family support, wellness campaigns, DoD health care, federal health care and mobile applications can be found in the Resources section. 

Care Specific for National Guard and Reserve Component

The National Guard and reserve component may be eligible for several different health care options, depending on time and type of service. The VA and TRICARE provide information about who is eligible for their services.

Medical Coverage through the VA for Guard and Reserve

National Guardsmen and reservists may be eligible for certain medical benefits through the VA, depending on time and type of service. Specifically, the VA provides five years of cost-free health care to Operation Enduring Freedom/ Operation Iraqi Freedom (OEF/OIF) veterans for any injury or illness associated with their service. Reservists and National Guardsmen may also qualify for VA health care benefits if they were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty and have been discharged under other than dishonorable conditions.

Further information can be found at the VA website for National Guard and Reserve. The VA also provides transition assistance to National Guardsmen and reservists. The assistance coordinators are located at the Office of the Adjutant General in each state.

TRICARE for Guard and Reserve

TRICARE benefits and health plan options are based on the sponsor's military status which can change multiple times throughout his or her career. Information can be found at the TRICARE National Guard/Reserve Members and Families page, in the handout describing TRICARE Choices for National Guard and Reserve, or by reviewing the information:

Situation TRICARE Benefits
Line of Duty Care for those injured or who become severely ill in the line of duty, including when traveling directly to or from place of duty
Military Duty for Less Than 30 Days Care for those on inactive duty for training (weekend drills), annual training, or on active service for less than 30 days
When Activated

Care for those called or ordered to active service for more than 30 consecutive days, such as National Guard and reserve members and their family members

When Deactivated Care for those deactivated, with options dependent upon whether activated and in support of a contingency operation
When Retired Care for those retired and their family, including TRICARE Retired Reserve for those under 60 years old or same TRICARE health benefits for all other retired service members if over 60 years of age

Veterans Health Administration

The VHA website provides one-stop shopping for VA health benefits, special programs, health information and services, and a health education library that gives up-to-date information about medications and conditions, tools for measuring individual health status, and the latest health news.

Further information about health coverage at the VA:

  • Veterans Choice Program
    • Beginning in November 2014, veterans have the option to receive non-VA health care if:
      • Wait is more than 30 days from the preferred date or the date medically determined by the physician
      • Current residence is more than 40 miles from the closest VA health care
        facility
      • Travel by plane or boat is required to get to the closest VA medical facility
      • Unusual or excessive burden in traveling to a VA medical facility based on a body of water or geologic formation that cannot be crossed by road
  • VA Benefits Navigator
  • VA Health Care Benefits for Returning Service Members (OEF/OIF/Operation New Dawn)
    • Website dedicated to understanding access to VA health care benefits.
  • Office of Rural Health
    • Through collaborations with other VA program offices, Federal partners, state partners, and rural communities, the VHA Office of Rural Health works to optimize the use of available and emerging technologies, establish new access points to care, and employ strategies to increase health care options for all rural Veterans
  • Health Programs for Veterans
    • Programs that include caregiver support, chaplain information, community living centers, homeless services, prescriptions, and women’s health care
  • Women Veterans Health Care
    • Women Veterans Health Care addresses the health care needs of women Veterans and works to ensure that timely, equitable, high-quality, comprehensive health care services are provided in a sensitive and safe environment at VA health facilities nationwide
  • VA Polytrauma/Traumatic Brain Injury (TBI) System of Care 
    • VA’s Polytrauma System of Care (PSC) is an integrated network of specialized rehabilitation programs dedicated to serving veterans and service members with both combat and civilian related TBI and polytrauma.
  • VA War Related Illness and Injury Study Centers (WRIISC)
    • Specialized centers that provide service to combat veterans who have difficult-to-diagnose disabling illnesses. VA primary care providers can request an evaluation at one of the centers through the VA Central Office.
  • MaketheConnection.net  
    • A public awareness campaign by the VA that provides personal testimonials and resources to help veterans discover ways to improve their lives. On this site, veterans and their families and friends can learn about available resources and support.

VA Mental Health Care

  • Mental Health Care
    • A Guide to VA Mental Health Services for Veterans and Families (English) (Spanish)
    • Vet Centers - provide readjustment counseling and outreach services to all veterans and their families who served in any combat zone
    • National Center for PTSD
    • The National Center for PTSD is dedicated to research and education on trauma and PTSD
    • Telehealth Program
      • VA Telehealth Services uses health informatics, disease management and telehealth technologies to target care and case management to improve access to care, improving the health of veterans.