Training and Education

PHCoE develops training programs and materials to support DoD primary care personnel. Currently, PHCoE provides intensive multi-day provider training for those individuals filling the roles of BHCF and BHC. Training content is delivered through webinars, face-to-face instruction, hands-on interactive role play, and mentoring over the phone.

  • BHCF training begins with a series of four webinars designed to introduce

    • The Primary Care Behavioral Health Combined model
    • The protocol used to contact patients for care facilitation
    • Relevant evidence-based information that supports and enhances BHCF conversations with providers and patients
    • Techniques that actively engage patients in self-care management to improve patient symptoms and overall health

    Following the webinars, BHCF trainees participate in a week-long face-to-face training that incorporates the webinar series content into group discussions and hands-on application of evidence-based information, concepts and techniques. In addition, trainees receive instruction for and participate in hands-on application of the web-based tool used to collect and manage individual case-related information (FIRST-STEPS). Trainees are provided multiple opportunities to practice using the tool during simulated phone interactions with patients.

    At the conclusion of BHCF training, trainees complete a practical exam that showcases their skills using the practicum concepts and procedures, relevant evidence-based information, motivational interviewing, as well as incorporating effective problem solving and clinical expertise. These skills are evaluated against a series of core competencies. Click here for the BHCF Core Competency Tool.

  • BHC Training

    Orientation: BHC training begins with a series of six Orientation webinars, reading materials, and clinic shadowing tasks designed to introduce BHCs to integrated primary care and other key concepts such as ethics and PCBH, military cultural competency, documentation in the DoD’s electronic health record, and mobile Apps for BHCs.

    Face-to-face training: Following the webinars, BHC trainees participate in a week-long face-to-face training that builds on the Orientation concepts with a series of role plays and ethical consideration vignettes, as well as additional didactics on the topics of using the BHM-20, overview of suicide risk assessment and management, and strategies for management of depression.

    At the conclusion of BHC training, trainees demonstrate their skills during role play and are evaluated against a series of core competencies.

    BHC trainees may access BHC training materials at the following website: Webinars-on for BHCs only:

    Sustainment training: New BHCs who have completed the face-to-face training have continued training.

    • BHC Sustainment Training webinars that cover interdisciplinary team functioning, BHC practice management, and conducting psychoeducational classes
    • Six mentorship sessions followed by a site visit by an BHC Expert Trainer